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Audit your restaurants and see every action plan through to the end

Finch is the Hatch OS agent that runs your quality audits on mobile, calculates the score, sends the report to the franchisee on WhatsApp and follows up the action plan until every fix is proven.

Your audits stop at the report.

The action plan gets lost between two visits, and the same gap comes back at the next audit.

What Finch does for you

  • Your checklists, weighted: you bring your current checklist and give each checkpoint a weight.
  • The audit on mobile with photos. On each checkpoint, the auditor sees the history: results and comments from previous audits, status of past actions.
  • A score out of 100 calculated automatically from the weighting.
  • A PDF report sent on WhatsApp to the franchisee as soon as the audit ends.
  • An action plan suggested by AI, with a criticality level for each gap.
  • Proof of correction uploaded by the franchisee (photo, document or a simple comment), with a status per action. The final report includes this proof.
  • Self-assessment: the restaurant can audit itself between two visits.
  • A network dashboard that shows the checkpoints that are drifting.

Finch

The audit on mobile

10:42

Audit · Lille Centre

Hygiene 4 / 18

Cold room door seal

Compliant Not compliant

Previous audit: not compliant

Your checklists, weighted

  • ×3 Hygiene
  • ×2 Safety
  • ×1 Customer service

A score out of 100

84 / 100

An action plan suggested by AI

Action plan · Lille Centre Drafted by AI, approved by the network manager

  1. 1 Cold room door seal Critical
  2. 2 Prep labelling Major
  3. 3 Allergen display Minor

A PDF report sent on WhatsApp

17:42

WhatsApp now

Finch · BunBun audits PDF Report_Lille_Centre.pdf

Self-assessment

Between two visits

A network dashboard

Finch · BunBun network Checkpoints that are drifting

  • Prep labelling 4 restaurants
  • Cold room door seal 3 restaurants
  • Allergen display 2 restaurants

Proof of correction

Before
After
Proven

Cold room door seal · Lille Centre

You stay in control

Finch does on its own

  • Calculate the score and generate the PDF
  • Suggest an action plan with criticality
  • Send the report on WhatsApp

You decide

  • Your checklists and their weighting
  • The actions kept and their deadlines
  • Who can audit (the “audit lead” role)

A typical use

Frequently asked questions

Can we use our own audit checklists?

Yes. You bring your checklists and set the weight of each point.

Is the audit done on a phone?

Yes, on mobile, with photos and the history of each checkpoint.

How does the franchisee get their report?

As a PDF, on WhatsApp, at the end of the audit.

Can a restaurant assess itself?

Yes, Finch offers self-assessment between two visits.

Is my data protected?

Data hosted in Europe, encrypted in transit and at rest, isolated per customer. No model is trained on your data, and that is written into the contract.

Going further