Security & privacy

Your data, secure from day one

You stay in control of what you share, where it’s hosted, and who can access it.

GDPR compliant Hosted in France
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You decide what you share

You choose exactly which data Hatch OS uses.

Source-level selection

Choose exactly what Hatch OS uses, source by source.

Hosted in France

Your data and its backups stay in a France region.

End-to-end encryption

Encrypted in transit and at rest (TLS, AES-256).

Your data never trains AI

Your content is used to serve you — never to train models.

No training

Your data is never used to train an AI model.

Zero retention by models

You keep your data; our model providers retain none of it.

Isolated per customer

The assistant draws only on your documents, isolated from other customers’.

Granular access control, at every level

Everyone in your network only accesses what concerns them.

Enterprise SSO

Your teams sign in via your SSO (SAML).

Role-based access

Distinct rights for the franchisor and franchisees.

Fine-grained permissions

You choose who accesses which documents across your teams.

Compliance

The European framework, minus the jargon.

GDPR

Access, export and deletion of your data whenever you want.

EU AI Act

No AI evaluates, scores or ranks a person.

Documentation

DPA and detailed security measures available on request.

A question about security?

Our team answers your security questionnaires and shares our detailed documentation on request.

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