Monthly July was our busiest month yet. We show you everything, as always: two new agents were born, Owl for your locations and Lark to read your numbers. The Academy became a real training platform, we opened a network dashboard for HQ, brought rich media into your automations and WhatsApp conversations, and beefed up your audits with proof. All of it, unfiltered. Patrick, co-founder of Hatch OS
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Owl is a smart assistant dedicated to your locations, built for the daily reality of the field. You talk to it by voice, you keep a history of its conversations, and it knows the information specific to each location thanks to tag-based curation.
It also ships with a kiosk mode optimized for tablets, so you can set it down in the dining room or kitchen and let it answer your teams all day long.
The Hatch OS home page has been redesigned to centralize your agents and give you a clear view of your activity. Meet Lark, your new agent dedicated to data analysis and operational piloting, with agent cards to reach your key metrics and a view of your deadlines and recent activity.
Big push this month: you can build evaluation grids, schedule tests and track your teams' skills, with reports you can share as PDF. At the end of a learning path, everyone can review their detailed results and quiz answers. We also added per-path tracking and the option to delay when a chapter is triggered.
HQ now has a new dashboard to analyze network performance, with automatic classification of the topics your agents handle. Along the way, the size limit for training files goes up to 200 MB.
You can now add documents and images straight into your automation scenarios, picking from your library or importing new files, all reorderable by drag and drop. And photos and documents received over WhatsApp now show up in the prospect timeline.
Every item in an action plan can carry proof of completion: a photo, a document, or simply an explanatory comment, now accepted as valid evidence. Your audit reports include that proof, for clean, defensible tracking.
We plugged in new documentation sources (L'Addition and Yokitup) to enrich your agents' answers, added support for Google Drive folder shortcuts, and made Notion and Drive synchronization far more reliable.
Owl and Lark in a single month is no accident. Here, a meaningful piece takes the shape of an agent: something that owns a job end to end, not one more button lost in a menu.
An agent means a clear scope and a real responsibility. Owl handles the field in your locations, Lark reads your numbers. We prefer that to a long list of features nobody can find.
We keep that pace, even as summer sets in. The season is quieter: many teams are off on holiday, and plenty of conversations get pushed to September. We use it to consolidate, stay in touch with you, and keep moving.
Because our real strength has always been adapting fast. When the market slows down, we don't just take it: we turn it into leverage. That's what being AI-native means, as much as the tech.
“One agent, one job.”
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