Monthly Wrapping up Q2 with Hatch OS.
No teasing, no phantom roadmap. That's what build in public means for us: we show you what we're working on, every month. In Q2, we beefed up the Academy (an interactive, playful learning app you can use without logging in), gave Sparrow, your development agent, an identity on WhatsApp, walled off each agent's knowledge, and put your pipelines on autopilot. All of it, unfiltered. Patrick, co-founder of Hatch OS
Featured
Sparrow now has a face and a voice.
You can customize the visual and vocal identity of your Sparrow WhatsApp agent: a profile photo in your colors, and the voice it uses with your franchise candidates.
Everything is set from a new « WhatsApp Agents » section in the admin, as soon as your WhatsApp account is connected.
A few more updates
Your pipelines go on autopilot.
Set automatic actions (messages, reminders) triggered at each stage of your lead pipelines, with the delays and conditions you choose. All your automation rules live in one place, in the pipeline settings.
The Academy speaks your teams’ language.
Course content and the reader interface are now available in French and English, with a language switcher right inside the reader, so you can train the field in its own language. Network stats no longer count inactive users: numbers you can finally trust.
Training reminders that run on their own.
Each learning path can have its own reminder rules: franchisees who haven’t finished a course on time get an automatic nudge, with the content and timing you choose.
Every agent, its own knowledge base.
Your documents are now isolated by the agent that uses them: more relevant answers, and stronger confidentiality between scopes.
Your WhatsApp contacts, better recognized.
Fewer duplicates, and the ability to manage a lead identified solely by their WhatsApp profile, even without a saved number.
Message your leads without leaving the pipeline.
Send personalized WhatsApp messages straight from a lead’s timeline, and follow the whole conversation in one place.
Off the clock
So what is an AI-native company, concretely?
We get asked a lot. Our answer fits in one sentence: we build with our customers. No roadmap set in stone, no features dreamed up in a vacuum.
We move use case by use case. Without a real use case, we don't ship anything. But the moment a customer raises one, we can adapt fast, sometimes in a few days.
We do set a roadmap at the start of each month. It's never frozen, though: if a priority lands from the field, we reorder it without hesitation. That's what AI-native means: speed of adaptation as much as the tech.
Our compass: founder-market fit (we come from the restaurant and franchise world) and above all our customers' feedback.
“Build with our customers.”
Want to see it all in action?
We’ll show you Hatch OS in 30 minutes, on your own documents.
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